Your Data, Protected

b88 Privacy Policy – How We Keep Your Personal Data Safe

At b88, your privacy matters. This page explains exactly what personal information we collect when you use our Philippines gaming platform, how we use it, and the steps we take to keep it secure. Please take a moment to read through it before you register.

Privacy Details

What Information We Collect and Why

1. Information We Collect

When you register for an account on b88, we collect the personal details you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account credentials such as your username and encrypted password, which are used solely to authenticate your access to the platform. When you make deposits or request withdrawals, we may collect transaction-related information such as your preferred payment method and transaction reference numbers — we do not store full card numbers or banking credentials on our servers. As you browse and use the platform, we automatically collect certain technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players accessing b88 from mobile browsers.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your b88 account, verify your identity in accordance with applicable regulations, and process your deposits and withdrawals accurately. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our policies — and we will only send promotional communications if you have opted in to receive them. Your session and activity data helps us personalise your experience on the platform, surface relevant games and sports markets, and ensure that the platform performs reliably on the mobile devices most commonly used by players in the Philippines. We may use aggregated, anonymised data for internal analytics and platform improvement purposes; this data cannot be used to identify any individual player. b88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

3. How We Share Your Information

b88 may share your personal information with trusted third-party service providers who assist us in operating the platform — for example, payment processors, identity verification services, and technical infrastructure providers. These partners are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when we are legally required to do so, or when disclosure is necessary to protect the rights, property, or safety of b88, its players, or the public. We do not share your personal data with any third party for advertising, profiling, or data brokerage purposes. Any third-party service provider we engage is carefully evaluated to ensure their data protection standards are consistent with our own commitment to player privacy.

4. Data Retention

b88 retains your personal information for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations. If you choose to close your account, we will retain certain records — such as transaction history and identity verification documents — for the minimum period required by applicable law in the Philippines. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. You may request information about how long specific categories of your data are retained by contacting our support team through the details provided on the FAQ page. We review our data retention practices regularly to ensure they remain proportionate and compliant with current requirements.

5. Cookies and Tracking Technologies

b88 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with different sections of the site. Essential cookies are required for the platform to operate and cannot be disabled; these include session cookies that keep you logged in during your visit. Analytics cookies help us understand which features are most used and where players encounter difficulties, allowing us to make targeted improvements to the platform experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. By continuing to use b88 after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

6. Security of Your Data

b88 takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols, and access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security assessments and keep our systems updated to address emerging threats and vulnerabilities. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with applicable law as promptly as possible. We encourage you to use a strong, unique password for your b88 account and to keep your login credentials confidential at all times.

7. Your Rights

As a player based in the Philippines, you have the right to request access to the personal information b88 holds about you, and to ask us to correct any inaccuracies in that data. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal or regulatory obligations that require us to retain it. If you believe that your data has been processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please reach out to our support team — contact details are available on the FAQ page. We will respond to all data rights requests within a reasonable timeframe and in accordance with our legal obligations.

8. Changes to This Policy

b88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. The updated policy will always be accessible on this page, and the date of the most recent revision will be clearly indicated at the bottom of the document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the b88 platform after any changes have been published constitutes your acceptance of the revised policy.

Last reviewed: 2025. This Privacy Policy applies to all players accessing b88 from the Philippines.

Related Policies

These pages work alongside the Privacy Policy to give you a complete picture of how b88 operates and protects its players.

Terms and Conditions

The Terms and Conditions set out the rules that govern your use of the b88 platform, covering everything from account registration and responsible gaming to promotions and dispute resolution. Reading the Terms alongside this Privacy Policy gives you a full understanding of your rights and responsibilities as a b88 player in the Philippines. The Terms are written in plain Philippine English and are straightforward to navigate. Any updates to the Terms are communicated to registered players in advance. Reviewing both documents before you start playing is the best way to ensure a smooth and informed experience on the platform.

Responsible Gaming

b88 is committed to the wellbeing of every player in the Philippines. The Responsible Gaming page provides practical tools and guidance to help you keep your gaming activity within healthy limits, including options to set personal deposit limits or take a temporary break from the platform. Your personal data related to responsible gaming activity is handled with the highest level of confidentiality and is never used for marketing purposes. b88 actively encourages all players — new and returning — to review the responsible gaming resources available before they begin playing. Taking a few minutes to understand these tools can make a meaningful difference to your long-term enjoyment of the platform.

Frequently Asked Questions

If you have specific questions about how this Privacy Policy applies to your account — such as how to request a copy of your data, how to update your personal details, or how to close your account — the FAQ page is the fastest place to find a clear and direct answer. The FAQ covers the most common queries from Filipino players in plain, accessible language without unnecessary technical jargon. Topics include account verification, data access requests, cookie management, and platform security. Checking the FAQ before reaching out to support can save you time and get you the information you need more quickly.

Ready to Join?

Register on b88 and Start Playing with Confidence

Now that you understand how b88 handles your personal data, you can register your free account and explore sports betting, live casino, and casino games — all from your mobile browser, no download required.